Privacy Policy

Effective Date: [January,2025] Nu Path Technologies (An MSP & MSSP based in California and Texas)


1• Introduction

Nu Path Technologies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of our clients, partners, vendors, and users in accordance with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA), the Texas Data Privacy and Security Act (TDPSA), and other relevant data protection laws.


2• Scope of Policy

This policy applies to all personal information processed by Nu Path Technologies in the course of providing managed IT and cybersecurity services, including:

Cloud infrastructure management
Network monitoring and support
Security incident detection and response
Endpoint protection
IT consulting services
Customer portals and communications


3• Information We Collect

We may collect the following categories of personal information:

A• Personal Identifiers

Name, email address, mailing address, phone number
Government-issued identification (where required by law)

B• Professional Information

Job title, company name, department
User credentials for access to client systems

C• Technical Information

IP address, MAC address, browser/device information
Access logs, system logs, usage data

D• Sensitive Information

Authentication data
Security audit logs
Any personally identifiable information (PII) processed on behalf of clients


4• How We Use Your Information

We use personal information for the following purposes:

To deliver, monitor, and improve our managed services

To provide customer support and technical assistance
To detect, investigate, and prevent cybersecurity threats
To ensure compliance with applicable laws and contractual obligations
For auditing, reporting, and regulatory purposes
For marketing communications (with consent, where applicable)


5• Sharing and Disclosure

We do not sell personal information. We may share data with the following:

Service Providers: For hosting, billing, or infrastructure support
Business Partners: Where collaboration is required for service delivery
Legal and Regulatory Authorities: Where required by law or subpoena
Authorized Third Parties: With your explicit consent

All third-party processors are contractually obligated to maintain the confidentiality and security of your information.


6• Data Retention

We retain personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Retention periods may vary depending on the nature of the data and contractual obligations.


7• Your Privacy Rights

California Residents (CCPA/CPRA)
You have the right to:

Know what personal data we collect, use, and disclose
Request access to your data
Request deletion of your data
Opt out of the sale or sharing of personal information (we do not sell data)
Correct inaccurate personal information


Texas Residents (TDPSA – effective July 1, 2024)
You have similar rights, including the right to:

Confirm if we are processing your data
Access and correct inaccuracies
Request deletion
Opt out of targeted advertising, sale, or profiling (where applicable)

To exercise these rights, contact us at privacy@nupathtechnologies.com or via our online Privacy Request Form.


Data Security

We implement administrative, technical, and physical safeguards to protect data, including:

Encryption (at rest and in transit)
Multi-factor authentication
Network segmentation
Regular vulnerability assessments and audits
Employee access controls and training


International Data Transfers

Although we primarily operate in the U.S., some personal data may be transferred to or accessed by partners in other jurisdictions, subject to appropriate safeguards and compliance with applicable privacy laws.


Children’s Privacy

Our services are intended for business use only. We do not knowingly collect personal data from individuals under the age of 13 (or 16 under California law)


Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Changes will be posted on our website with an updated “Effective Date.”